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Privacy & Policy

1. Who We Are

The Menace website and brand are owned and operated by:
JERRY TIM BROTHER PTY LTD
A.C.N. 679 315 907
Registered Office: 21 Regent Street, Redfern, NSW 2016, Australia

For privacy inquiries, contact enqiuires@mob-menace.com
Menace is the data controller under the Australian Privacy Act 1988 (Cth).


2. Information We Collect

Menace may collect the following types of personal data:

-Account details: username, password

-Purchase details: order history, product type, payment status

-Device information: IP address, browser type, timezone, operating system

-Marketing preferences: email/SMS subscription status, feedback surveys

-Interactions: communications with our team, uploaded media, support ticket

-Contact details: name, address, email, phone number

Payment information is processed securely through third-party payment providers.
Menace does not store or access your card or banking details.

If you provide personal details of another person (e.g. an alternative shipping address), you are responsible for ensuring that person consents to the disclosure.


3. Why We Use Your Data

We process your data for:

-Order fulfillment and delivery

-Customer support and communication

-Product warranty and service updates

-Marketing offers (only with consent)

-Internal analytics and performance improvements

-Legal and regulatory compliance


4. Legal Basis for Processing

Processing your data is based on:

-Contract performance: fulfilling your purchase or service agreement

-Legitimate interest: improving products, security, and user experience

-Consent: for marketing, surveys, and promotional communications

You can withdraw your consent at any time by contacting enquires@mob-menace.com


5. Data Sharing

Menace only shares data when necessary and under secure conditions:

-Service providers: logistics, web hosting, marketing, and payment partners

-Authorities: when required by law or regulation

-Business partners: only with explicit consent

Menace does not sell or rent customer data.


6. Data Retention

Your personal data is stored only as long as needed to fulfill the purposes above or meet legal requirements.
When no longer necessary, data is securely deleted or anonymized.

Retention depends on:

-Legal obligations

-Product warranty terms

-Transaction and tax recordkeeping requirements


7. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

-Access your data

-Correct inaccuracies

-Request deletion (where applicable)

-Restrict or object to processing

-Withdraw consent for marketing

-Request data portability

To exercise these rights, contact enquires@mob-menace.com


8. SMS Privacy Policy

a. Introduction

Menace may use SMS to communicate exclusive offers, product updates, and delivery notifications.

b. Data Controller

JERRY TIM BROTHER PTY LTD (A.C.N. 679 315 907)
21 Regent Street, Redfern, NSW 2016
Email: enquires@mob-menace.com

c. Data Collected

Phone number and message interaction data (e.g. delivery confirmation or opt-out requests).

d. Purpose

To send promotions, updates, and notifications relevant to your interests.

e. Legal Basis

-Consent: you opt in to SMS marketing

-Legitimate interest: providing updates for your purchases

f. Opt-Out

You can reply STOP to any SMS or contact enquires@mob-menace.com to unsubscribe.

g. Data Security

Your phone number is stored securely with our SMS service provider in compliance with Australian privacy law.

h. Retention

Your phone number is retained only while you remain subscribed and deleted within 30 days of unsubscribing.


9. Data Security

Menace employs appropriate physical and digital safeguards to protect your information against unauthorized access, alteration, or disclosure.


10. Changes to This Policy

We may update this policy periodically.
Major updates will be announced via our website or direct communication.

Latest version: Sep 2025


Contact Us

If you have any questions or requests regarding this Privacy Policy:

Email: enquires@mob-menace.com

Company: JERRY TIM BROTHER PTY LTD

Address: 21 Regent Street, Redfern, NSW 2016, Australia

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